Welcome to Fast Hotels
Practical information
Here you will find practical information about Fast Hotels and how our hotel concept works.
For example: Did you know that Fast Hotel does not have a reception? All check-in and check-out is automatic and super easy.
Further down the page you will find answers to some typical questions from our guests.
Can’t find an answer to what you’re wondering? Send us an email or call us!
About Fast Hotels
- We have no reception/receptionists. You will receive a key code by email/SMS on the day you check in and as soon as the room is ready. Easily.
- We know that what you like and use the most, you have with you on your mobile phone, PC or tablet. That is why we have ditched the TV in the room. Instead, you get access to fast internet, so you can stream your favorite series all night, check the news or publish a story from Lofoten on Instagram – absolutely FREE.
- A good bed and a good night’s sleep are the most important things for guests. We never skimp on the beds, they must be of the highest quality!
- You should feel comfortable when you stay with us. All rooms are tastefully and practically furnished with a chair, writing desk and fridge, pegs to hang clothes on and good bathrooms with showers (some have bathtubs).
- Checking out is an outdated concept with us. You pack up and leave by 12 the day of departure – just as quickly, easily and without queues as when you arrived. Thank you for visiting and welcome back to Fast Hotels!
Practical info
Booking/Payment
All our rooms must be paid in advance. When you book your stay with Fast Hotels, you receive an email/SMS with a link for payment. IMPORTANT: The reservation is not valid until the payment via the sent link has been made. This also applies to bookings made through external sites such as booking.com, Expedia, hotels.com, etc.
See our regular terms here
You will not receive the code for your room if the room has not been paid for (see “Check-in”). Remember that you will always find the lowest price on our website. If you want to pay by invoice. This must be agreed in advance with our booking department: stay@fasthotels.no.
Confirmation
The reservation is confirmed when the payment is registered. If the room has not been paid for, you will not receive the key code for the room (see “Check-in”).
Check-in
Your room will be ready for check-in by 15:00 on the day of arrival, but you can check in at any time after this. If you have paid in advance, you will receive the information by SMS and email as soon as the room is ready.
NB! Have you booked your stay via, for example, booking.com or other third-party suppliers? Please note that you may have to log in to their (e.g. booking.com) site to receive information about your stay.
Check-out
Checking out is an outdated concept with us. You pack up and leave by 12.00 on the day of departure – just as fast, easy and queue-free as when you arrived. The code is active until 12.00 on the day of departure. Thank you for visiting and welcome back!
Reception?
Fast Hotels has no reception/receptionists, but we do have a staffed service office Monday – Friday from 08.00 – 16.00 and, of course, a 24-hour security telephone.
You will receive a key code by email/SMS on the day you are to check in, as soon as the room is ready. Guaranteed queue-free.
Price guarantee
Our philosophy is to make the hotel stay as simple and cheap as possible – without compromising on comfort. We guarantee the best price of the hotels at the destination. You can always find the lowest price on our website.
Families
If there are several of you sharing a room, for example a family, there are options for an extra bed for an additional price. If there are four of you, you can book one of our family rooms – with or without a kitchen. The family rooms have a double bed and sofa bed.
Internet
Free fast wireless internet is available in all rooms and common areas at all Fast Hotels.
Streaming
We know that what you like and use the most, you have with you on your mobile phone, PC or tablet. That is why we have ditched the TV in the room. Instead, you get access to fast internet, so you can instead stream your favorite series all night, check the news or publish a story from Lofoten on Instagram – absolutely FREE.
Security
Camera surveillance with a direct connection to the alarm center has been installed in all common areas. Guards patrol and check regularly. Our fire alarm systems are directly connected to the fire control centre. Own personnel are available around the clock should the need arise.
See and Do more
Our idea is that you, as a guest, should stay cheap in order to experience more. We have good agreements with the best restaurants and activity providers on site. It should pay to stay with Fast Hotels.
Room Service
In order to be able to offer as low a price as possible, we have come up with a plan where the room is only washed when the stay has ended. For longer stays, the room is cleaned weekly by us. Extra washing can be selected when ordering, or agreed in advance via: stay@fasthotels.no
Comfort
You should feel comfortable when you stay with us. All rooms are tastefully and practically furnished with a chair, writing desk, kettle and fridge, pegs to hang clothes on and good bathrooms with shower and hairdryer. We know that a good bed and a good night’s sleep are the most important things for guests. That is why our beds are of the highest quality!
Ironing
All our hotels have an ironing center on each floor that guests can freely use.
Business
Many of our guests stay with us in connection with work trips. Our rooms are equipped with good and practical desks for PC work. In addition, separate business lounges have been established in connection with the common areas, where guests can sit comfortably and work in peace and quiet. Two desktop PCs are available to guests in the lobby of Fast Hotel Lofoten.
Company deal
Of course you can sign a company agreement with us!
We make the hotel stay as simple and cheap as possible – without compromising on comfort. Our rooms are equipped with good and practical desks for PC work. In addition, separate business lounges have been established in connection with the common areas, where guests can sit comfortably and work in peace and quiet.
Our company agreements are based on a stair step model where more room days give a better price. We guarantee the best price of the hotels at the destination. Our company customers get their own discount code.
We also offer extra services such as dining and experiences. Fast Hotels collaborates with several restaurants and event companies.
Please contact us if you want a company agreement:
E-mail: stay@fasthotels.no
Tel: +47 948 948 06
Q & A
Here you will find the answers to most questions that our guests usually ask.
Can’t find the answer to your question here? Feel free to send us an email stay@fasthotels.no
— In most cases, it can be done. Contact us at stay@fasthotels.no as soon as you see that you want to extend your stay. You will need a new door code when the original stay ends.
– “Check-in” is an obsolete concept with us. Once you receive the code for the door, you can go straight to the room – whenever you want.
— Free, fast and stable internet is included with Fast Hotels. Click “connect” and enjoy.
– If you need more, contact us by SMS or email by 16, and we’ll fix it. Email: stay@fasthotels.no, SMS: +47 948 948 06
— You pack up and leave whenever you want by 12.00 the day of departure – just as quickly, easily and without queues as when you arrived.
— Yes, all rooms are paid when you book/before you arrive at the hotel. If the room has not been paid for, you will not receive the access code for the room.
— The room is cleaned when the guest ends their stay. For long-term stays, it is washed weekly by our staff. Extra washing can be selected when ordering, or arranged in advance via: stay@fasthotels.no
— Send an email to stay@fasthotels.no if you have booked directly with us. If you have used an external booking solution (e.g. booking.com), you must contact them directly.
— No problem, send an email to stay@fasthotels.no and we will put an extra bed in the room for a small addition to the price.
— As soon as the room is ready (no later than 3pm on the day of arrival), you will receive an SMS/email with the key code for the room.
PS! If you have booked via booking.com or similar sites, you may need to log in to their site to access the check-in information sent to you.